Sunu Health Nigeria Limited has reiterated its commitment to improving healthcare outcomes and increasing client satisfaction through upgraded service delivery.
The CEO and Managing Director of Sunu Health, Dr. Patrick Korie made the remarks during the 2025 National Providers/Enrollee Forum, held on Tuesday in Port Harcourt.
Sunu Health Nigeria is an NHIA-accredited health maintenance organisation that offers quality health insurance services to individuals and organisations.
Dr. Korie explained that the providers/enrollee forum was designed to gather feedback from healthcare providers to enhance service delivery and bridge gaps between Sunu Health and its partners.
He highlighted key challenges—such as payment issues, claims submission delays, polypharmacy, and referral system inefficiencies—and confirmed that Sunu Health has addressed concerns over capitation and fee-for-service payments, with outstanding claims set to be settled.
Dr. Korie emphasised the need for prompt claim submission and assured that all claims would undergo verification to prevent fraud. He also stressed prescribing only necessary medications to safeguard client health and encouraged appropriate referral practices.
He further stated that Sunu Health would review its tariffs every six months to align with inflation trends, and that payment evidence would be continuously uploaded to its platform.
The Regional Controller for Sunu Health’s South-South and South-East operations, Dr. Ifeoma Chikezie echoed that the forum facilitated valuable feedback from hospitals and clients. She noted that as a technology-driven organisation, Sunu Health is committed to leveraging digital tools to enhance communication and care delivery.
A Controller at Sunu Assurances Nigeria PLC, Mr. Ezekiel Olorunmo said the Sunu Group provides comprehensive insurance solutions for hospitals, including professional indemnity coverage against negligence, errors in medical treatment, and fire-related damages.
He urged hospitals to utilise their services to manage insurance needs and protect against unforeseen financial losses.
