Airtel Nigeria has announced the temporary suspension of its airtime and data credit services following a new regulation from the Federal Competition and Consumer Protection Commission (FCCPC).
The company’s Director of Marketing, Mr. Ismail Adeshina, made this known in a statement on Friday in Lagos.
The FCCPC’s Digital, Electronic, Online, or Non-Traditional Consumer Lending Regulations, 2025, introduce a new compliance and licensing framework for companies offering digital or non-traditional consumer credit services in Nigeria.
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Adeshina explained that the affected services previously allowed eligible prepaid customers to borrow airtime or data and repay on their next recharge. He assured that customers would continue to enjoy uninterrupted access to airtime and data purchases through existing channels.
He added that the temporary suspension is not expected to materially affect service delivery nationwide.
“This is a necessary and responsible step as we align our operations with evolving regulatory requirements. Airtel Nigeria remains committed to the highest standards of compliance, transparency, and consumer protection, while continuing to innovate responsibly within Nigeria’s digital ecosystem,” Adeshina said.
The company will provide updates on the service status in due course.
