The Joint Admission and Matriculations Board (JAMB) has revealed the cause of system malfunctions and delayed logins experienced by candidates who took the mock examination on March 28, 2026, at designated computer-based test (CBT) centres across the country.
The optional exercise was aimed at testing JAMB’s systems and helping candidates get familiar with the exam format.
However, following the exercise, many candidates and guardians took to social media to express frustration over the test, as they reported technical issues at different centres.
Complaints ranged from system malfunctions and delayed logins to incomplete questions and abrupt shutdowns during the exam.
Some candidates said they were unable to take the test despite arriving early at their designated centres.
In response to these complaints, over 20 CBT centres that experienced technical challenges were delisted due to technical inadequacies following the examination.
According to JAMB, a total of 224,597 candidates registered for the mock examination, out of which 152,586 successfully took the test across 989 CBT centres nationwide.
The board further warned candidates to beware of fraudulent individuals or groups, particularly on WhatsApp, claiming they can help inflate scores.
JAMB described such claims as false and criminal, adding that any candidate found engaging in such activities risks having their registration cancelled, their results withheld, or withdrawn.
JAMB also confirmed that the 2026 UTME is scheduled to commence on Thursday, April 16, 2026.
