OPay Digital Services has dismissed a viral social media publication claiming that the fintech company would suspend its operations from September 1, 2026, describing the information as false, malicious and misleading.
The message, which circulated widely across social media platforms, purportedly advised OPay customers to withdraw or transfer their funds before the company allegedly embarked on an indefinite break from September 1.
The claim generated concern among some users, with reports that some customers began taking precautionary steps with their funds.
However, OPay, in a statement published through its verified social media platforms, assured customers that its operations remain fully active and that there is no plan to suspend its services.
“This is FALSE! OPay is not going on break by September. We’re here, and we’re going nowhere!” the company said.
OPay urged customers to disregard the circulating publication and verify information through its official communication channels before taking any financial action.
The fintech identified several inconsistencies in the viral notice, including an incorrect logo, spelling mistakes, an unfamiliar communication format and inaccurate information, as indications that the message did not originate from the company.
OPay’s Vice-President, Public and Government Affairs, Dr Maxwell Loko, also described the publication as “false, malicious and misleading”, warning customers against withdrawing or transferring their funds based on the fabricated information.
He advised members of the public to rely exclusively on OPay’s verified platforms for announcements concerning its services and operations.
Loko further warned that deliberate dissemination of false information capable of causing panic or undermining confidence in a financial institution could have legal consequences.
The incident highlights the growing risk posed by fabricated corporate announcements circulating online, particularly when they involve financial institutions and could influence customers’ decisions about their money.
OPay’s clarification effectively dispels the claim that the company will shut down or suspend transactions from September 1, with customers advised to verify such information through authenticated channels before acting on social media reports.
